We will exemplify the City's mission, vision, and values:
Be an ambassador
- Maintain a positive attitude
- Greet everyone with a smile
- Project a professional demeanor
Treat every customer with importance
- Be respectful
- Treat internal and external customers with an equal sense of urgency
- Keep our promises and commitments
Provide prompt, accurate service
- Take ownership/be accountable
- Be knowledgeable
- Follow up with customers
We
pledge to do our part to make the Information Technology department the
model for excellent customer service; to treat all customers (internal
and external) with respect and friendliness. We will take ownership of
any problem that is within our power to solve and will do so with a
positive and professional attitude.