Roseville residents highlight City’s overall quality of life in national survey

National Community Survey

Ninety-seven percent of Roseville respondents to the National Community Survey rate Roseville as a good or excellent place to live, with 93% citing satisfaction with their overall quality of life. A similar percentage would recommend living in Roseville (92%) and most (82%) plan to remain in Roseville for the next five years.

The overall quality of Roseville’s utilities infrastructure was the top-ranked among all communities surveyed at 90%. Roseville enjoyed high overall rankings in areas including: 
  • Image or reputation (89%)
  • Customer service by Roseville employees (89%)
  • Quality of parks and recreation opportunities (87%)
  • Feeling of safety (86%)
  • Economic health (84%)
  • Design of residential and commercial areas (82%)
  • Health and wellness opportunities (81%)
  • Quality of natural environment (81%)

“These results reflect the accolades Roseville continues to receive as one of the best, safest, and healthiest communities in the entire country,” said Roseville Mayor Krista Bernasconi. “As our city grows, we will remain focused on creating an environment that delivers a high quality of life for those who call Roseville home, and also for those that work here or visit for our shopping, dining, and other amenities.”

“I know how hard City of Roseville employees work to provide a high quality of life for those who live, work, or visit Roseville,” said Roseville City Manager Dominick Casey. “It is gratifying to see so many of our residents see and benefit from the exceptional service our employees strive to deliver.”

Utilities, economic health receive high marks

All of the City’s utilities received good or excellent ratings for satisfaction, including garbage collection (90%), drinking water (89%), sewer services (92%), storm water management (88%), and power (89%). All of these services ranked in the top 15 out of hundreds of communities surveyed.

Economic health also factored into Roseville’s high ratings, with 84% citing Roseville’s economic health as good or excellent.  This includes 83% noting Roseville as a good or excellent place to work. Roseville also ranked in the top 10 communities overall for its quality of business and service establishments (90%), variety (89%), and shopping opportunities (90%). 

Residents generally feel safe in Roseville; emphasize its importance

Ratings for safety and safety-related services were generally positive, which is critical as safety was considered an essential or very important focus area for the city in the coming two years by roughly 9 in 10 residents. Ninety-six percent of residents reported feeling very or somewhat safe in their neighborhood during the day and 89% said the same for Roseville’s downtown/commercial area during the day. About 8 in 10 also reported similar feelings of safety from property crime (81%), violent crime (87%), and fire, flood, or other natural disasters (88%).

Safety services also garnered high rankings – excellent or good – across key areas including police services (87%), crime prevention (84%), animal control (83%), emergency medical services (91%), fire services (90%), and fire prevention and education (85%).

Other City services and amenities also receive high marks

The City’s parks and recreation ratings were high across the board, including for availability of paths and walking trails (82%), fitness opportunities (84%), City parks (85%), recreation programs or classes (83%), recreation centers or facilities (80%), and public library services (85%). Roseville’s cleanliness was rated excellent or good by 84% of respondents. Its K-12 education (82%) was also highly ranked by residents and 93% cited it as a good or excellent place to raise children.

Community members support initiatives for addressing homelessness 

In a series of questions unique to Roseville’s survey, residents were asked about housing and homelessness. Residents were asked to rate how much of a problem they think homelessness is in Roseville. While just one-quarter reported that homelessness was a major or moderate problem in their neighborhood, about 6 in 10 similarly rated homelessness a problem in the city overall and 83% think it is very important or essential to address the challenges of people experiencing homelessness in Roseville. Approximately three-quarters backed providing supportive housing for those individuals, provided there was adequate state and federal funding. Most residents reported that it was important for the City of Roseville to focus on creating affordable housing opportunities (64%), providing access to social services (70%), and partnering with Placer County Social Services, non-profits, and healthcare providers (72%) to help address homelessness.

About the National Community Survey

Roseville participated in the National Community Survey in order to benchmark and track satisfaction levels and priorities over time. The results will help inform the City’s strategic planning, budget and shed light about perceptions about city and community services. This is the second time Roseville has participated in this survey, after initial participation in 2021.

In October and November of 2023, 3,000 invitations to take part in the survey were mailed at random to Roseville residents. During this window, a link to an online open participation survey was also publicized by the City of Roseville. The survey results are based on a representative sample of 373 Roseville residents. The survey provides a level of confidence of 95% and a margin of error of plus or minus 5%.

The survey asked residents for their opinion on the “livability” of Roseville in 10 core service areas:

  • Economy
  • Utilities
  • Safety
  • Natural Environment
  • Parks and Recreation
  • Health and Wellness
  • Education, Arts, and Culture
  • Mobility
  • Community Design
  • Inclusivity and Engagement