Donation Scams

Updated September 14, 2021
Online donation request - scam

Here are some tips to protect you from potential scammers.

California has seen another devastating year of fires, sudden evacuations, and families losing their homes. Many from Roseville and across the state have rallied together to do what we can to take care of our neighbors. When we open our wallets to support those in need, scammers pay attention and do what they can to get some of that money.  From fake organizations that sound legitimate, to cold calling with compelling stories, we encourage residents be cautious. Here are some tips to protect you from potential scammers, and ensure that your donations are going to reputable charities:


  • Give to known, trustworthy charities - there are several ways to verify that an organization is legitimate. Avoid crowdfunding sites since you don’t always know where the funds are going. California’s Governor’s Office of Emergency Services has partnered with Philanthropy California at that lists reputable organizations that will help those affected by the wildfires.
  • Do not click on any linksDo not click links - if you get an email or text message asking for a donation, especially from an unknown number, do not click the link. Instead, open your internet web browser and type in the name of the organization requesting the donation. This should link you directly to the organization, if they’re reputable. Clicking on unknown or suspicious links may install malware on your device that allows scammers to access your personal or private information.
  • Verify the website - when donating, make sure that the website is a secure site. All reputable charities use secure websites. There are several ways to confirm whether you are accessing a secure site. If the website changes from http:// to https:// then the site should be secure. Additionally, if a small lock icon appears next to the website address, the lock indicates that the website is secure. 
  • Make the call yourself - if you’re considering a donation to support a specific cause, do your research up front to verify you are giving your money to the right place. If someone does cold-call you and you feel compelled to donate, hang up and call the charity back at the phone number listed online. This will ensure you’re actually talking to the legitimate organization. 

There are many legitimate charities doing great work to support those in need. If you’re planning to donate, take the extra time to ensure your hard-earned money is actually going to the right place.

If you’ve lost money or had your personal information stolen by a scammer, file an online crime report with the Roseville Police Department.

Featured Stories