The City of Roseville makes it easy to start, stop, or transfer your electric, water, wastewater and garbage services. You can submit a request up to 60 days in advance. Requests will be completed Monday- Friday (excluding holidays) between 8:00 am-5:00 pm. 

All utility service requests  can be handled by our Customer Care team at (916) 774-5300 or toll-free (800) 767-3142, Monday – Friday 8:00 am – 5:00 pm. Please allow at least two business days for your request to be processed.

  • Electric - When stopping your service, please be aware power can be turned off as early as 8:00 am on the day you request. In most cases customers are not required to be at the property for requests to be completed. To earn more about your Electric service, please visit Roseville.ca.us/electric.
  • Water - Any issues with your water service, including water leaks, water pressure, interruptions, water quality concerns or after-hour emergencies, can be addressed by calling (916) 774-5750. For water efficiency information, please call (916) 774-5761. To learn more about your water, please visit Roseville.ca.us/water.
  • Wastewater - If you are experiencing sewer backup issues, please contact our wastewater collections staff at (916) 774-5750. To learn more about your wastewater service, please visit Roseville.ca.us/sewer.
  • Garbage - If you need to request a change in your garbage service or you want to report a missed pick up, please call (916) 774-5780. To learn more about your garbage and recycling service, please visit Roseville.ca.us/trash.
Utility deposits may be required at each service location and can typically be divided into installments on your monthly utility bill. New residential customers may request to have a utility credit inquiry completed in an effort to waive the deposit requirements.
For existing customers, deposits are based on your payment history and activity on their utility account. You may contact Customer Care at (916) 774-5300 or toll-free (800) 767-3142 for the deposit amount and options available to possibly waive the deposit. Please have the service address that you are inquiring about available, as the deposit may be unique to each service location.

Learn more 
about your utilities, access your online account, make a quick one time payment and more via the links below: